Phuto Art House – Workshop Terms & Conditions

These Terms and Conditions apply to all participants of our art workshops. By booking a session, you agree to the following:

1. Bookings & Payment

  • All bookings must be made in advance and are confirmed only upon receipt of full payment.

  • Invoices for corporate or private bookings will include all agreed-upon fees, including any travel or additional setup costs if applicable.

2. Cancellations & Refunds

  • Cancellations made more than 7 days before the scheduled workshop are eligible for a full refund minus a 20% administrative fee.

  • Cancellations made within 7 days of the workshop will incur a 50% administrative fee, as materials and time will have already been allocated.

  • Cancellations made within 1 day of the workshop is non-refundable.

  • In the unlikely event that Phuto Art House must cancel the workshop, a full refund will be provided or the booking can be rescheduled.

3. Changes & Rescheduling

  • Date changes are permitted up to 7 days prior to the workshop, subject to availability.

  • We’ll always do our best to accommodate changes, but rescheduling is not guaranteed.

4. Workshop Environment

  • Our workshops are designed to be calm, creative, and encouraging. All participants are expected to behave respectfully toward the facilitator and one another.

  • We reserve the right to ask anyone to leave if their behaviour disrupts the workshop experience for others. No refund will be issued in such cases.

5. Alcohol Policy

  • If your company or venue permits, you are welcome to provide or consume alcohol during the workshop, similar to a "paint and sip" experience.

  • Phuto Art House does not supply or serve alcohol, nor are we liable for any incidents arising from its consumption. Responsibility remains with the individual and/or host venue to comply with all relevant liquor laws and policies.

  • Participants are expected to drink responsibly. If behaviour becomes disruptive due to alcohol, the workshop may be terminated at the facilitator’s discretion without refund.

6. Materials & Equipment

  • All necessary materials are provided unless otherwise agreed upon in advance.

  • Participants are encouraged to wear clothing that can handle a bit of charcoal dust and paint—we embrace the messiness of creativity!

7. Photography & Promotion

  • We may occasionally take photos during workshops to use for promotional purposes (social media, website, etc.). Please let us know before the workshop if you prefer not to be included in any images.

8. Liability

  • Phuto Art House is not liable for any personal injury or damage to property during the course of the workshop. Please be mindful of your surroundings and materials.

Terms & Conditions for Commissioned Artwork – Phuto Art House

  1. General Overview

By commissioning artwork from Phuto Art House, you agree to the following terms and conditions. These ensure a smooth process and clear expectations for both the artist and the client.

  1. Commission Process

  • Commissions are accepted on a first-come, first-served basis.

  • Before work begins, a detailed discussion will confirm the subject, size, medium, and any specific requests.

  • A preliminary sketch or concept will be provided for approval before physical work starts.

  1. Pricing & Payment

  • A 50% non-refundable deposit is required upfront before the commission is scheduled.

  • Prices are determined based on size. However, if the requested work is for a highly complex subject, it will incur additional charges before proceeding.

  • Payment plans are not currently available.

  • Final invoice is sent when the artwork is completed and is to be paid before the artwork is posted.

  1. Revisions & Approval Process

  • Clients will receive an initial concept or sketch for approval before physical work starts.

  • Minor Revisions: Small adjustments (e.g., color tweaks, slight modifications) are included during the early stages.

  • Major Revisions: Significant changes (e.g., composition, subject, or reworking large sections) will incur additional charges.

  • Once physical work begins, no major changes can be made, and no refunds will be issued.

  1. Refunds & Cancellations

  • If a client cancels before physical work starts, a refund will be issued minus 20% to cover administrative time and lost opportunities.

  • If the artist is unable to complete the commission due to unforeseen circumstances, a full refund will be provided.

  1. Copyright & Usage

  • The artist retains all copyrights to the commissioned artwork, including the right to display, reproduce, or use it for promotional purposes.

  • Clients may not reproduce, modify, or commercially distribute the artwork without written permission.

  • Personal use (e.g., displaying at home, sharing on social media with credit) is allowed.

  1. Delivery & Shipping

  • Estimated completion times will be provided at the start of the commission.

  • Clients are responsible for shipping costs unless otherwise agreed upon. The artist is not liable for shipping delays or damages caused by third parties.

  1. Communication & Updates

  • Clients will receive regular updates on progress.

  • Timely responses to approval requests are expected to avoid delays.

  1. Agreement

By commissioning an artwork from Phuto Art House, the client acknowledges and agrees to these terms and conditions.